Course Outline
The Dental Secretary Course follows a 6 week outline.
Week 1 - Introduction to the Dental Office
Week 2 - Tooth Classification
Week 3 - Billing and Pricing
Week 4 - Insurance Coverage
Week 5 - RAMQ Billing
Week 6
Week 1 - Introduction to the Dental Office
- Introduction to Connections Dentaires
- Group Introduction (name, reasons for taking course, past experiences, etc)
- Characteristics of a Good Dental Secretary
- Professional Ethics
- Key players in the Dental Office
- Dental Specialists
- Teeth Composition and Anatomy
- Teeth Names and Classification
- Exercises on Teeth Names and Anatomy
Week 2 - Tooth Classification
- Review from Week 1
- Homework Correction
- Exercise on Teeth Classification
- Chronology of Tooth Eruption
- Surface of Teeth, Class II
- Exercises on Surface, Class II
- Odontogram
- Exercises on Odontogram and Medical Questionnaire
- Explanation for Class I, II, III, IV, V and VI
- Exercises on Odontogram with all the Classifications
- Section 1: How to set appointments with Maxident and Exceldent
Week 3 - Billing and Pricing
- Review from Week 2
- Homework Correction
- Explanation of Abbreviations
- Company insurance
- Guide to Pricing with the ACDQ
- Billing
- Exercises
- Section 2: How to print schedule and open patient files with Maxident and Exceldent
Week 4 - Insurance Coverage
- Review from Week 3
- Homework Correction
- Insurance Form Explanation
- Billing with Insurance
- Daily Report
- Exercises
- Section 3: How to bill with Maxident and Exceldent
Week 5 - RAMQ Billing
- Review from Week 4
- Homework Correction
- Guide to Pricing with the RAMQ
- Billing the RAMQ
- Exercises
Week 6
- Review from Week 5
- Homework Correction
- Agenda Presentation
- Exercises on the Agenda
- Exam Review
- Final Exam
- Section 4: How to print reports with Maxident and Exceldent